Case Study

BOP Assists Client with Innovative Marketing Mapping Solution through Large Scale Data Entry Support

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Backoffice Pro’s Data Entry Support

Backoffice Pro (BOP) is a renowned name amongst the data entry firms, offering data entry, form processing, data conversion, data capture, data extraction, data mining, and so on. With our expert data entry professionals, we overcome all levels of complexities and challenges with multiple phases of scanning, processing, quality checking, and archiving.

About the Client – Maryland Based Inventor of the First Mapping Solution for Marketers

The client is a service provider of multi-channel, marketing communications and the inventor of the industry's first mapping solution for marketers - providing a unique solution for better understanding and execution of marketing and fundraising efforts. Powered by rich data insight and cutting-edge technology, they assist organizations in maximizing their ROI, working with the nation's leading brands and fundraisers in all industry sectors.

Project Requirement - Large Scale Data Entry

Looking for ongoing data entry services, the client needed an outsourcing partner with the ability to handle between 800,000 and 2,000,000 keystrokes per day, six days per week (Monday - Saturday), with the initial project entailing keying in donation amounts and correcting key code errors. A proprietary system based on a server in the USA needed to be accessed, and keystrokes were monitored through the client’s system and reported daily.

SYNOPSIS

Country

Maryland

Software / Application

Client’s Proprietary Server

Volume

2,000,000 keystrokes per day

Challenges on Large Scale Data Entry in the Initial Phase

The large volume of work and resources required to complete the project proved to be a challenge, as did the complex pricing model requested by the client; a quote for services on a per keystrokes basis.

Solutions by Backoffice Pro on Large Scale Data Entry

To gain a better understanding of the project and the volume of work required, the team discussed the finer details with the client.

Ten resources were assigned to work exclusively on the project.

Only experienced employees with good typing skills were assigned to the project, as speed was a crucial factor.

Large Scale Data Entry Project Takeaways

The client was satisfied with the high-quality on-time delivery by the Backoffice Pro team and requested for a long-term high-volume data entry project.

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